Privacy Policy

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PaperTrail Consulting is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

We may collect personal information including, but not limited to:

• Your name
• Email address
• Phone number
• Business name
• Information you provide through our contact forms, enquiries, or consultations
• Any documents or information you voluntarily provide to us for the purpose of delivering our services
   

We only collect information that is reasonably necessary to provide our services.

Personal information is collected via:

• Website contact forms
• Email correspondence
• Phone or video consultations
• Direct communication with you
   

We use your personal information to:

• Respond to enquiries
• Provide consulting and paperless system services
• Prepare quotes and proposals
• Deliver ongoing support and communication
• Meet legal and regulatory obligations
   

We will not use your information for marketing purposes without your consent.

We do not sell, rent, or trade your personal information.

Your information may only be disclosed:

• Where required by law
• To trusted service providers where necessary to deliver our services (for example, secure cloud platforms)
• With your consent
   

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Information may be stored electronically using secure cloud-based systems and protected by appropriate security measures.

You may request access to the personal information we hold about you and request corrections if required. Requests can be made in writing using the contact details below.

We will retain your personal information only for as long as required to fulfil the purpose for which it was collected or as required by law.

Our website may use cookies or similar technologies to improve functionality and user experience. You may disable cookies in your browser settings if you prefer.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

This policy may be updated periodically. Any changes will be published on this page.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

PaperTrail Consulting
Cranbrook, Western Australia
Email: hello@papertrailconsulting.com.au